Privacy Policy for Biowarm

At Biowarm (https://biowarm.in), protecting your privacy is a fundamental priority. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you interact with our products, services, and website. We aim to be transparent about our practices and respect your privacy rights under applicable laws such as GDPR, CCPA, and others.

1. Introduction

This Privacy Policy applies to all visitors, customers, and users of Biowarm’s services and website. It explains what personal data we collect, why we collect it, how we use it, and your rights regarding your information. By using Biowarm's services, you consent to the collection and use of your data as described in this policy.

2. Information We Collect

We collect certain personal information to provide and improve our services. The types of personal data we collect include:

  • Contact Information: such as your full name, phone number, email address, and physical address.

  • Account Information: if you create an account with us, we collect your login credentials and profile details.

  • Transaction Information: details related to payments, purchases, and billing.

  • Communications: any information you provide through customer support, feedback, or correspondence.

  • Usage Data: technical details about your device, browser, IP address, and website usage (collected through cookies and similar technologies).

  • Marketing Preferences: your choices regarding receiving promotional communications.

We collect this information directly from you when you provide it through forms, registrations, purchases, or when you communicate with us. We also collect some information automatically to improve your user experience.

3. How We Collect Your Information

Biowarm collects your information through several methods including:

  • Directly from you when you fill out registration forms, place orders, subscribe to newsletters, or contact customer support.

  • Automatically through cookies and web analytics tools when you browse our website to gather information about your usage patterns and preferences.

  • From third-party service providers engaged by us for operational needs, such as payment processors and marketing platforms, ensuring they comply with privacy standards.

  • Through social media integrations when you interact via our social channels, if applicable.

4. Why We Collect and Use Your Data

Your personal information is collected and used for the following purposes:

  • To provide, operate, and maintain Biowarm products and services.

  • To manage your account and process transactions efficiently and securely.

  • To communicate with you regarding your orders, enquiries, or account status.

  • To send you promotional offers, newsletters, and marketing communications with your consent.

  • To analyze and improve our website, products, and user experience through aggregated data insights.

  • To comply with legal obligations and respond to law enforcement requests.

  • To prevent fraud and ensure the security of our services.

  • To personalize your experience and deliver content tailored to your interests.

We will not use your data for purposes beyond those explicitly stated without obtaining additional consent.

5. How We Share Your Information

Biowarm respects the confidentiality of your data and will not sell or rent your information to third parties. We may share your personal information as follows:

  • With trusted service providers who support our business operations, such as payment processors, IT hosts, marketing agencies, and customer service platforms.

  • In response to legal requirements, such as court orders, subpoenas, or government investigations.

  • When necessary to enforce our Terms of Service or protect the rights, property, and safety of Biowarm, our customers, or others.

  • In connection with a merger, acquisition, or sale of assets, subject to confidentiality agreements.

All third parties with whom we share your data are obligated to maintain its confidentiality and comply with applicable data protection laws.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal, regulatory, or internal policy requirements.

For example:

  • Account and transaction data may be kept for up to seven years to meet financial and tax obligations.

  • Marketing data is retained until you opt out.

  • Support or inquiry data may be kept for up to three years after resolution.

Once the retention period ends, your information will be securely deleted or anonymized.

7. Data Security

Biowarm implements robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption technologies such as SSL/TLS for data transmitted over the internet.

  • Secure servers with firewalls, intrusion detection, and regular security assessments.

  • Access control restricting data to authorized personnel only.

  • Ongoing employee training on data privacy and security best practices.

  • Third-party audits and compliance checks where applicable.

Despite these measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have important data privacy rights, including:

  • Access and Correction: You can request copies of your personal data and ask us to correct any inaccuracies.

  • Data Deletion: You may request deletion of your personal data, subject to legal or contractual limitations.

  • Opt-Out of Marketing: You can opt out of receiving promotional communications by following unsubscribe links or contacting us directly.

  • Data Portability: You have the right to obtain your data in a structured, machine-readable format.

  • Restrict Processing: You may request limits on how we process your data under certain conditions.

  • Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.

To exercise these rights, please contact us at [Your Contact Email]. We will respond promptly in accordance with applicable laws.

9. Children’s Privacy

Biowarm services are not intended for children under 13 years old, and we do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content.

  • What Are Cookies? Small data files stored on your device that help recognize your preferences and usage.

  • Types of Cookies We Use: Session cookies, persistent cookies, and third-party cookies for analytics and advertising.

  • Managing Cookies: You can control cookie preferences through your browser settings and opt out of certain tracking technologies.

Please refer to our Cookie Policy for detailed information on how we use cookies and your choices.

11. International Data Transfers

Biowarm operates globally and personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your jurisdiction.

We ensure appropriate safeguards such as Standard Contractual Clauses or equivalents are in place to protect your data during such transfers.

12. Changes to This Privacy Policy

Biowarm may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify you of significant changes by posting the updated policy on our website and revising the effective date.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:

Biowarm
Email: [nadaft140@gmail.com]
Phone: [9731611104]
Address: [https://biowarm.in]

We are committed to resolving any issues and ensuring your privacy is respected.

This Privacy Policy has been crafted to reflect Biowarm's commitment to protecting your personal data while complying with relevant privacy laws. Please customize the placeholders with your specific business contact details and ensure compliance with regional regulations applicable to your operations